Privacy Policy

Information you provide to us. When you submit a contact form, request an estimate, schedule an appointment, or communicate with us, we may collect:

• Name
• Email address
• Mobile or landline phone number
• Property address and project location
• Details about the renovation or repair work you are considering
• Your communication preferences, including whether you have consented to receive text messages or emails
• Any other information you choose to provide

Information collected automatically. When you visit our website, we may automatically collect device and usage information such as IP address, browser type, operating system, pages viewed, time spent on pages, and the referring website. We collect this through cookies and similar technologies, including analytics and advertising tools.

Information from service providers. We may receive information about you from advertising and lead generation platforms we use to promote our services, such as Google, when you respond to one of our advertisements.

Consent. We only send text messages to individuals who have provided express written consent by affirmatively checking a consent box on our website form or by otherwise opting in. Consent to receive text messages is never required as a condition of purchasing any product or service, and you may submit our contact form without agreeing to receive text messages.

Types of messages. Depending on which consent you provided, you may receive:

• Non-marketing messages — replies to your inquiry, appointment scheduling and reminders, estimate delivery, and project or job status updates.
• Marketing messages — special offers, discounts, seasonal promotions, and service updates.

Message frequency and rates. Message frequency may vary. Message and data rates may apply.

Opting out. You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send one message confirming that you have been unsubscribed, and you will receive no further text messages from us. If you would like to rejoin, you may opt in again through our website form.

Getting help. Reply HELP to any message for assistance, or contact us at info@legacycontractingllc.com or 940.343.5537.

Carrier liability. Carriers are not liable for delayed or undelivered messages.

Mobile information and third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We share information only in the following circumstances:

• Service providers and subcontractors. We use third-party vendors to operate our business, including customer relationship management, scheduling, project management, communications, hosting, and analytics providers. These vendors may access your information only to perform services on our behalf and are obligated to protect it.
• Trade partners. Where necessary to perform work you have requested, we may share your name, property address, and project details with the licensed subcontractors and suppliers assigned to your project.
• Legal requirements. We may disclose information where required by law, subpoena, or other legal process, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers. If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

As stated above, mobile phone numbers and text messaging consent are excluded from all sharing other than with subcontractors providing support services on our behalf.

Most browsers allow you to refuse or delete cookies through their settings. Disabling cookies may affect how parts of our website function.

To make a request, contact us at info@legacycontractingllc.com or 940.343.5537. Texas residents and residents of other states may have additional rights under applicable state privacy law; we honor those rights where they apply.